Through OpenPath – our proven modernization journey – Spinnaker supports and transforms critical enterprise software across infrastructure, databases, and applications.
Spinnaker Support is the premier provider of trusted Third Party Support Services. Our customers achieve two significant benefits: a reduction in support costs exceeding on average 60% and an enhancement of their overall security posture.
Customer Support
Reduction in support costs
Spinnaker Support entirely replaces your software vendor support contract, enabling you to extend the life of your current systems as long as you need them.
Spinnaker Expert Services provides Specialized services to keep your systems running better, safer, and smarter.
Spinnaker Shield integrates seamlessly with our support services to help safeguard your applications, middleware, databases and software infrastructure. Our experienced team keeps your IT ecosystem resilient against evolving threats.
Spinnaker Intelligence is an AI/ML tool that assists with rapid issue resolution. Leveraging a vast quantity of anonymized historical data, Spinnaker Intelligence enables Spinnaker’s expert engineers to quickly and easily tap into the collective experience across Spinnaker.
Spinnaker Link frees you from vendor red tape and interoperability restrictions by enabling you to design and deploy integrations for your unique IT environment with services including Email Authentication Tunneling, Encryption Translation Tunneling, Java Desktop Client and Operating System Integrations.
Global brands rely on our Oracle support services to keep their applications running smoothly, securely, and at peak performance—without the pressure of end-of-life deadlines.
Maximize the value of your current on-premise SAP setup and modernize on your terms. With Spinnaker Support, there’s no migrate with SAP unless it aligns with your strategic vision.
Continue leveraging your perpetual licenses with dependable, regulator-compliant support that fits your needs and budget.
Request a complimentary consultation to learn more about how we can deliver exceptionally personalized enterprise software support at a much lower cost.
“My points of contact are always very helpful, knowledgeable, and very efficient. We have developed an awesome working relationship.”
Our Support is always very responsive, and resolutions are determined quickly. Our Users can work with Spinnaker to help them work through issues where they would normally ask IT to research. This allows IT to focus on other maintenance, fixes, and new processes.
“My points of contact are always very helpful, knowledgeable, and very efficient. We have developed an awesome working relationship.”
“We chose Spinnaker Support for their strong reputation and the expertise towards JD Edwards. Their support team is great and effective in issue tracking. Spinnaker Support has people who know the product quite well and can help us immediately.”
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